How to order

Our site is endowed with a shopping cart system. To order an item, select if necessary the available options relative to the article and click on the button "order". The article is then added to your shopping cart. You can then continue your purchases, remove an article or empty completely your shopping cart.

At any time, if you wish to revise the content of your cart, click the link "View shopping cart", available at the top of every page of the site. If you wish to proceed to the payment of your order, simply click the link "Check out", available in the shopping cart or at the top of every page of the site.

By proceeding to the payment of your order, you will enter the secure portion of the site. You should then complete a form asking you for personal information with regard to the delivery of your order and with regard to your information of credit. For more information concerning the security, please, click here. For more information concerning our confidentiality policy about your personal information, please, click here.

All our prices are in Canadian dollar. To convert the price of an item or the total of your order to another currency, click here.

Only the payment by credit card is accepted. We accept the following cards:
Visa, MasterCard, American Express and Dinners Club.

On your credit card statement, you will be charged by Oclan, the only store authorized to distribute our items.

Once your payment is completed, you will receive an email confirmation for your order, with a link allowing you to check the its state.

If you prefer to order our items by phone, you can do it by calling up the Oclan store, by dialing the following number:
1-418-692-1214 (Canada / United States)

Please note that any fraud will be reported and his author sued by the competent police authorities.

Security

The security of Fucklamode.com's shopping cart is secured by a 128 bites, delivered by GoDaddy.com.

From your computer up to our store, your personal information travels in complete safety.

confidentiality of your personal information

The personal information collected in our shopping cart process or during our newsletter registration is kept highly confidential and is at no moment shared with any other company.

Furthermore, we use the latest technologies in data encryption to insure the security of all the communications. For more details concerning the security, please click here.

Return / Exchange Policy

We are proud to offer you high quality items. On the other hand if you are not satisfied with the purchase of a t-shirt or an underwear, you can return it for an exchange in the 20 days following the purchase, provided it has not been worn, washed or cleaned and that the labels are still attached to the item. No exchange or refund on accessories, unless these are defective.

Please, take note that we do not refund in cash on the items and that postal charges are not refundable.

You must contact us by phone and get a return/exchange ID in order to process your request. Please, contact us at the phone number below.

To reach our customer service, please dial the following number :
1-418-692-1214 (Canda / United States)

You can also communicate with us by email at:
info@oclan.net

Shipping Fees

Here are the approximate shipping fees according to the weight and the destination. These expenses of delivery may vary and not correspond exactly to the amount registered on your invoice and are available only for your information.

Please note that if you order more than 3 items, the price will be evaluated according to the weight and the distance.

Québec and Ontario: 8$
Other canadian provinces: 10$

United States: 15$

Other countries: 20$

From the reception of your order and unless otherwise informed, please assign at least 1 week for delivery within Canada and from 2 to 3 weeks if you are outside Canada.